Instructions for Submitting Requests
Welcome! Please read below
- This site is for patients only.
- Processing fee: $25 flat fee. THERE ARE NO REFUNDS FOR ANY REASON WHATSOEVER.
- ALL available medical records are provided.
- Records are made available securely online only.
We do not fax or mail records.
- You will be texted when written records are ready to access online.
You will receive no text alerts regarding Imaging CDs.
What You Need to Get Started
The patient's valid driver's license or other valid state-issued ID.
A credit card to make payment
If you have the legal authority to make healthcare decisions for a patient as a healthcare trustee/conservator,
healthcare proxy, or medical/healthcare power of attorney, you must upload three items:
(a) the patient’s driver’s license/ID,
(b) YOUR OWN Driver’s License/ID, AND
(c) official documentation of your authority to make healthcare decisions for the patient.
NOTE: A financial power of attorney is not acceptable.
If you cannot provide ALL required items, the patient must place his or her own request.
Please have these items handy before you start!
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