Order Your Medical Records Online


ATTENTION 3RD PARTIES: The Options below are for patients only. If you are NOT a patient, please click here.

Medical Records Fee For Patients

$25 Request Processing Fee per request
Fees apply to patients requesting records for themselves or directing records to any third party.

IMPORTANT: Fees for processing medical records requests are non-refundable.
 

HOW DO I DECIDE WHICH OPTION TO USE?
Option 1 -
Quick Release to You
Start Now!
Option 2 -
Release to 3rd Party*
Start Now!
How long can it take to process my request? 48 hours** 5-7 days**
Can I order my records with my phone/tablet? Yes Yes
Will I be told when my request is ready? Yes, immediately, by text message (see sample texts below) No, only the 3rd party is notified (by fax)
Can I access my own records? Yes No
Can I print/email/save/fax my records? Yes, and you can share them with any 3rd party when and how you want No
How are my records made available? Online only. *** Online only. ***
Can I view my records on my phone/tablet? Yes No
* You are responsible for providing us with the correct 3rd party contact information.

** Your records will be available in the timeframe specified in the table above, excluding weekends and holidays.

*** We cannot guarantee when or if the 3rd party will access your records online after receiving notification that the records are ready. You are solely responsible for following up with the 3rd party, if needed.


SAMPLE TEXTS for Option 1 - You will receive text messages similar to these samples:
Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.
(Comprehensive Pain Specialists)
Your Medical Records are ready!
Go to https://myroiplus.com
Account #: xxxxxx
PIN #: xxxx
(Comprehensive Pain Specialists)

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