Order Your Medical Records Online


ATTENTION 3RD PARTIES: The Options below are for patients only. If you are NOT a patient, please click here.

Medical Records Fee For Patients

$25 Request Processing Fee per request
Fees apply to patients requesting records for themselves or directing records to any third party.

IMPORTANT: Fees for processing medical records requests are non-refundable.
 

HOW DO I DECIDE WHICH OPTION TO USE?
Option 1 -
Quick Release to You
Start Now!
Option 2 -
Release to 3rd Party*
Start Now!
How long can it take to process my request? 48 hours** 5-7 days**
Can I order my records with my phone/tablet? Yes Yes
Will I be told when my request is ready? Yes, immediately, by text message (see sample texts below) No, only the 3rd party is notified (by fax)***
Can I access my own records? Yes No
Can I print/email/save/fax my records? Yes, and you can share them with any 3rd party when and how you want No
How are my records made available? Online only. *** Online only. ***
Can I view my records on my phone/tablet? Yes No
* If you choose Option 2, you are solely responsible for providing us with the correct 3rd party contact information.

** Written records will be available in the timeframe specified in the table above, excluding weekends and holidays.

*** If you order written records under Option 2, we cannot guarantee when or if the 3rd party will access those records online. You are solely responsible for ensuring that the 3rd party is aware that a notice will be faxed to them when the records are ready and that they must access any written records online. You are also solely responsible for following up with the 3rd party, if needed. We are not responsible for the 3rd party’s willingness or ability to access your records.


SAMPLE TEXTS for Option 1 - You will receive text messages similar to these samples:
Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.
(Comprehensive Pain Specialists)
Your Medical Records are ready!
Go to https://myroiplus.com
Account #: xxxxxx
PIN #: xxxx
(Comprehensive Pain Specialists)

There has been an error processing your request. Technical support has been alerted, however additional information will help solve this issue. Please send some brief comments describing what you were doing:

Thank you for your comments. While waiting for technical support, please logout and log back in before retrying.