Order Your Medical Records Online

IMPORTANT: This site is for PATIENT USE ONLY.


Medical Records Fee For Patients

$25 flat fee per order

IMPORTANT: Fees for processing medical records requests are non-refundable.

 

FREQUENTLY ASKED QUESTIONS*
Quick Release to You*
Start Now!
How long can it take to process my request? Up to 15 business days**
Can I order my records with my phone/tablet? Yes
Will I be told when my request is ready? Yes, immediately, by text message (see sample texts below) or email
Can I access my own records? Yes
Can I print/email/save/fax my records? Yes, and you can share them with any 3rd party when and how you want
How are my records made available? Online for secure download
Can I view my records on my phone/tablet? Yes

PLEASE READ!

* Questions and answers on this page are related to online orders only.

** The timeframe specified above excludes weekends and holidays.



SAMPLE TEXTS - You will receive text messages similar to these samples:
Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.
(Petaluma Valley Hospital)
Your Medical Records are ready!
Go to https://myroiplus.com
Account #: xxxxxx
PIN #: xxxx
(Petaluma Valley Hospital)

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